Policies

Welcome to Paper Raven Co: hand-drawn & handmade with love in Atlanta by illustrator Erin McManness. Paper Raven is a spirit animal, a sophisticated aesthetic, & the messenger. Thanks for coming - you have great taste!

Payment:
All orders must be paid upfront and will not be shipped without payment.
All items ship from Atlanta, GA.

To place a wholesale order and to request linesheets, please email wholesale@PaperRavenCo.com.

Shipping:
All prints and paper goods will be shipped within 2-4 business days and will be packed in a shipping tube, sturdy envelope or box.
Single cards are shipped via USPS First Class. Because these are regarded by the Postal Service as letters, they do not include tracking information.
All other orders are shipped via USPS First Class (unless otherwise noted at check out) with delivery confirmation / tracking information.

Refunds & Exchanges:
I am confident that you will love our paper goods! But if for any reason you are not satisfied with your purchase, please email me at hello@PaperRavenCo.com with the subject line, "Issue with my Order", and let's chat about how we can work together to make it right. To receive a full refund, the purchase must be shipped back to me at your expense.

Please note that I cannot be responsible for the color on your monitor when viewing my products online. Please allow for very slight difference in printed color when you receive your beautiful order!

Refunds do not extend to shipping issues that are out of my control (lost in the mail, providing wrong address, etc). But I will do my absolute best to work with you to sort out the situation and get the items back to you! I cannot provide a refund for these circumstances, but I am happy to replace the order at no additional cost.

Additional Policies:
If you would like to contact me about featuring Paper Raven Co. on your blog, publication, website, or magazine, please email me at hello@PaperRavenCo.com.